Nov. 15, 2021
Packages got stolen ALL THE TIME!
The package room of this apartment is really joking, just several iron shelves without any protection for the packages. Anyone can get in and steal anything they want. Poor management!

Aug. 14, 2021
Don't move here. They will rip you off!
This place is AWFUL!! Do your self a favor and don't move here!! I'd give them a negative score if I could. The package room is a joke. It's disorganized and can take forever to find deliveries. I had my packages stolen twice. They don't have a video camera there and the door doesn't work well. They don't care. My apartment was not clean when I moved in. The washing machine had some kind of gross slime in it, as did the dish washer, and the fridge smelled disgusting. They cleaned it when I requested, but this shows that they don't really do any kind of thorough cleaning before people move in. I paid to have my apartment professionally cleaned when I moved out. It was spotless. The charged me hundreds of dollars for supposed cleaning. The pictures they sent of "dirty" walls and floors showed spotless walls and floors. They failed to give photos of the supposedly dirty faucets and microwave. They said the stove, which I NEVER used (I never even unpacked my pots and pans; I live off take out and frozen food) was dirty. If it was, it's because they didn't clean it before I moved in. Again I paid A LOT of money to have the place cleaned upon moving out because I had been warned that they would rip me off when I moved. The cleaning charge should have been $0. DO NOT TRUST THIS COMPANY!! THEY ARE SHADY AND WILL RIP YOU OFF!!

Feb. 15, 2020
could be much better.
upsides: my apartment works for me and there are no serious issues with it except the ventilation is pretty bad. downsides: its really hard to find parking. they told us the wait list was a month or two when we signed the lease but we have now been waiting over half a year and still not close to getting parking. people swim in the pools past midnight and make a ton of noise. the apartments are also very close to the train which is loud. someone has been keying random cars around northpark. northpark is not taking any action.
8 People Found This Helpful

Feb. 1, 2020
AVOID AT ALL COST
Worst management, moldy apartments, disrespectful residents. Don't be fooled by the pool and the gym. We would've moved out in our first month if it weren't for the 12 month lease. Rent doesnt include electricty, water, garbage, so expect to pay $200+ every month on top of the rent.
19 People Found This Helpful

Nov. 17, 2016
Gigantic headache
My ideal apartment complex is one you don't interact with much - just go to work and come home and sleep in peace. This complex is not that. Management keeps implementing new, restrictive rules about the most basic things (e.g., try to get an Amazon package or have a friend over). I wish I had never moved in. What a nightmare!
25 People Found This Helpful

Aug. 6, 2015
Wastege of money
First of all, I would like to give negative 5 star to Northpart apartments as well as management. I lived here on a 9 month lease. Began my lease in 2014. Rent was $2089 at the time, before utilities. I received notification near the end of lease that rent will be increased by $500 for another one year lease. Month to month would be $2900. You will have to pay additional $140 for water, sewer and trash. No wonder why I would see so many neighbors leaving during my stay at NorthPark. A few issues I had with this place: -parking/parking lot -elevators -package pick-up -strong smell in hallway There are numerous hidden fees and this Northpark Management tries to charge you for everything they possibly can - from parking your car to parking your bike, extra storage, cleaning fees, and the list doesn't stop there. Northpark Management will not tell you that what needs to be fixed after pre-moveout inspection and You will never get your security deposit back plus You will have to pay addtional $400 to $500 without any fair reason. Northpark and Equity Residential are just making fool to people and loots their money. After moving from aparment, Northpark will not forward your mailbox letters to your new/forwarding address and there is no way to get those letters once you will moved out. This place is not worth as apartment are very small for price. I would never recommend this place to anyone.
49 People Found This Helpful

https://www.apartments.com/northpark-burlingame-ca/q9tdbex/